1. Information We Collect
When you visit, register, or make a purchase on SmartHub IT Store, we collect relevant information necessary to provide our products and services:
- Personal Information: Name, email address, mobile phone number, and delivery address.
- B2B Dealer Information: Company name, GSTIN, PAN, MSME number, business address, and KYC identification documents.
- Technical Data: IP address, device type, browser specifications, and session identifiers to safeguard against fraud.
2. Payment Information Security
Your payment security is paramount. All online payments (Credit/Debit Cards, UPI, Net Banking, EMI, and Wallets) are processed securely through Razorpay Payment Gateway using 256-bit SSL encryption.
SmartHub IT Store does not store or process your complete credit card numbers, CVVs, or bank PINs on our servers. All payment data is handled directly in accordance with PCI-DSS compliance standards established by the payment gateway.
3. How We Use Your Data
- Processing, fulfilling, packaging, and dispatching your hardware orders.
- Issuing GST-compliant tax invoices and generating shipping airway bills (AWB).
- Authenticating your account via secure One-Time Passwords (OTP).
- Sending transaction notifications, order confirmations, and dispatch tracking links.
- Verifying B2B dealership eligibility and extending authorized wholesale terms.
4. Cookies & Session Storage
We use HTTP-only, secure cookies solely for maintaining your active cart session, account login state, and security tokens (CSRF protection). We do not sell your personal browsing habits to third-party ad brokers.
5. Data Retention & Your Rights
You may request a copy of your personal data or request profile modifications by logging into your account or emailing our data privacy coordinator at smarthub2018@gmail.com.
